Hi there!We very regret to say that we don't have a left-hand model yet.However, we kindly suggest subscribing the newsletter and following our Instagram to get the latest news.You'll be notified ASAP if there's a left-hand version.We greatly appreciate your understanding!Sincerely,ENYA MUSIC Global

The feedback is simulate playing in front of the a real tube amp, to make the playing experience more solid.It’ll be the same noise issue if you set the tube amp gain and vol almost max without palm mute, the strings-pickup-amp, will be a endless feedback loop. Please try to:Reset the guitar in enyamusic app;Adjust the parameter of “Noise Reduction” pedal and lower the “gain” and “volume” of amp in enyamusic app;Use palm mute the strings when not playing.Please feel free to contact service@enyamusicglobal.com for help if those ways above do not help.Sharing a issue video and your order number will help us to process it more efficiently.

Please try to:Reset the guitar in enyamusic app;Rotate the power button to adjust the speaker volume;Open the back-cover to check if the wires inside got loose during the long destination transportation.Please feel free to contact service@enyamusicglobal.com for help if those ways above do not help.Sharing a issue video and your order number will help us to process it more efficiently.

Battery/Electronics Replacement

Please feel free to email service@enyamusicglobal.com if you need any parts, we will reply you asap and make you a offer.Sonic uses the custom high-quality solder-free electronics parts. You can purchase them from Enya Music, and the replacing is easy as EMG.p.s. Due to the electronics are all custom models, we do not suggest use any others as alternative option.

Bluetooth connection/Backing track

Please feel free to reference the tutorial: https://www.youtube.com/shorts/Js8Y7RU0BSs p.s. for Android users: Android phones may not sensitive to Sonic’s Bluetooth signal, please connect Sonic in the app first, and then go to the Bluetooth console to search new device “Nova Go Sonic Audio”.

The maximum recording length is 70 seconds, and the feature can be accessed through wireless footswitch.

Handheld Microphone pairing tutorial: https://youtu.be/F-4SGVU8mMo Headset Microphone pairing tutorial: https://youtu.be/6gcViku-C-I Footswitch pair, please feel free to reference the use manual page 37 - 38: https://drive.google.com/file/d/1njfOofzLL8iD-vg9AEWzcT2hfU-CGH6q/view?usp=drive_link

Please tie a knot on the string end to fix it on the string slot of bridge.

artist-oz

Enya Music | No.1 Best-selling Smart Electric Guitar Brand

signature model

INSPIRE OZ

All the onboard presets are fine-tuned by Oziel himself, which would faithfully re-create the classic tones he's been using throughout his professional career.