AT ENYA MUSIC GLOBAL

WE PROMISE

30-Day Return

We’re happy to accept returns for any reason. Feel free to email us service@enyamusicglobal.com if there's anything we can do to help.

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We stand behind our products

Every purchase comes with a 1-year warranty(register to extend for an extra year), covering repairs, parts replacement, and exchanges. Support agents are all Pro guitarists.

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Local Stock & Fast Shipping

We ship from warehouses in the US, EU, UK, Canada, and Japan. All orders include tracking and protection, with complimentary Insured Shipping on orders over $1,000.

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14-Day Best Price Match

Shop with confidence — if any official Enya distribution channel offers a lower price within 14 days, we’ll match it for you. Just shoot us an email.

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FAQs

 ENYA MUSIC Certified Refurbished 

Where will my order be shipped from? 

Your order will be shipped from Houston, Texas, USA.

Can I pick up my order in person? 

We're sorry, but local pickup is currently unavailable.

Which carrier will deliver my package? 

We ship via UPS or USPS.

If you have a carrier preference, please contact our support team before placing your order.

Do ENYA MUSIC Certified Refurbished items come with a limited warranty? 

Absolutely!

They come with a 1-year limited warranty.

ENYA MUSIC honors the same warranty standard as our brand-new gear.

Can I request photos of the exact one before purchasing? 

We're sorry, but we are unable to provide photos of individual items prior to purchase.

However, you can check our Condition Grading Guide to get a idea of what to expect.

Thank you very much for your understanding!

Why I cannot place my order? 

We're sorry about the frustration it may caused.

This collection is only open to the USA market currently.

The system won't allow placing the order, if your shipping address is not the mainland of the USA.

Didn’t find your answer?

Don't hestitate to contact us